Custom Decoration Services
Custom Decoration without the Hassle

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEBSITE.

By accessing any area of the website and shopping on it you agree to be legally bound and to abide by the following terms. If you do not agree to these terms, you may not use this site. Embroidery Professionals, LLP reserves the right, at any time, to change, modify, alter, or update the terms and conditions governing your use of this site, as deemed necessary. By using the site you also agree to follow the terms and conditions set forth by those changes. Any changes or modifications to the site are effective immediately upon notice thereof, as published and/or posted on the site.

Privacy Policy

Embroidery Professionals, LLP respects your privacy. Embroidery Professionals, LLP does not buy, sell, rent, lease, hock, barter, donate, or share email addresses or identifiable information regarding its customers in any way. Any information collected regarding our customers is held with the utmost care and security and will not be used outside Embroidery Professionals, LLP without your notification and permission.

Order Acceptance

Embroidery Professionals, LLP reserves the right, without prior notification, to refuse service to any user or limit the order quantity on any items we deem necessary. Verification of information prior to the acceptance or any order may be required. No international orders will be accepted.

Order Cancellations and Returns

Blank merchandise orders may be cancelled before shipment is made. These items usually ship within 2-3 business days from the order date. A 15% restock charge will apply on cancelled blank merchandise orders. 85% of the order cost will be credited to the customer’s credit card upon receipt of order cancellation. A request to cancel a blank merchandise order may be called in to 608-764-1332.

Embroidered, decorated, or personalized items may only be cancelled prior to production. A 15% restock charge will apply on cancelled orders prior to their decoration. 85% of the order cost will be credited to the customer’s credit card upon receipt of order cancellation. Requests to cancel a decorated merchandise order may be called in to 608-764-1332. 

We strive to satisfy our customers and will make every effort to correct our mistakes. Decorated items cannot be accepted for return unless defective, damaged or incorrect items shipped. Samples to verify color and sizing are available for inspection by customer prior to placing final order. Call or write within 10 days of receipt of defective decorated or any blank merchandise for a return authorization number which must be clearly labeled on the outside of the box of any authorized returns. Any items returned without an authorization number will not be credited or returned. Return shipments are at customer’s expense. Shipping charges are non-refundable.

Returned Checks

Embroidery Professionals, LLP charges a $20.00 fee for any returned checks. Any fees, legal or non-legal, occurred in the collection process will be charged to the party responsible. This policy extends to credit card fraud also.

Computer Equipment and Services

The user and/or customer is responsible for, and must provide, all computer, telephone and other equipment and services necessary to access this website. In addition, the user-customer is responsible for any access charges incurred through online services, telephone companies or Internet Service Providers used in obtaining access to the site.

Right to Use Trademarks

The site user represents and warrants to Embroidery Professionals, LLP that he/she has the right to use, copy and distribute each trademark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illusion of any person or any other intellectual property in the way it is to printed on, sewn, or otherwise applied to the products ordered by the user or customer from Embroidery Professionals, LLP.

The user/customer warrants that, in obtaining the material and submitting it to Embroidery Professionals, LLP for reproduction, he/she has not violated the property rights of a third party. The user/customer further agrees to indemnify and hold harmless Embroidery Professionals, LLP and its owners, officers, employees and agents from any suit, demand, claim, loss, liability, damage or expense made against Embroidery Professionals, LLP by reason of breach of this warranty, and also agrees to pay any judgment or settlement offer resulting from any suit, demand, or claim and to pay any attorney's fees incurred by Embroidery Professionals, LLP in defending against any such suit, demand or claim.

The burden of determining that any material is not protected by trademark or other proprietary right rests with the user/customer. The user/customer is solely responsible for obtaining proper permissions and licenses, except as may be permitted by copyright law, from third parties whose rights may be violated or infringed upon by the use of any material protected by trademark, service mark, copyright or other proprietary rights.

A customer may not use any logo or other graphic material in a manner that may infringe upon copyright, trademark, service mark or other proprietary mark.  A customer also may not use any logo or trademark in a vulgar, libelous, disparaging or otherwise unlawful manner.

Embroidery Professionals, LLP assumes no responsibility for damages or any wrongdoing that the customer may cause using a logo, trademark or copyrighted item. The customer further agrees to indemnify and hold Embroidery Professionals, LLP harmless from and against any suit, demand, claim, loss, liability, damage or expense made against or incurred by Embroidery Professionals, LLP by reason of the unauthorized, improper, or illegal use of any logo or trademark or copyright that is printed on, sewn or otherwise applied to merchandise ordered or purchased by the customer through Embroidery Professionals, LLP.

Warranty and Disclaimer of Liability

The user acknowledges that use of this site is at his/her sole risk. The site is not warranted to be error free or uninterrupted; hence, there is no warranty as to the results obtained through use of the site. This site and all its contents are provided on an "as is" basis without warranties of any kind, either express or implied, including without- limitation Warranties of Title or implied Warranties of Merchantability or Fitness for a Particular Purpose.

The user acknowledges, by his/her use of the site, that site usage is at his/her own risk, that the user assumes full responsibility for all costs associated with all necessary servicing or repairs of any equipment used in connection with use of the site, and that Embroidery Professionals, LLP shall not be liable for any damages of any kind related to the user's use of the site.

Embroidery Professionals, LLP liability to the user, if any, shall not exceed the total of the invoice for products and services provided on the transaction or dispute. Embroidery Professionals, LLP shall not be liable for indirect, incidental, consequential, reliance or special damages for harm to business, lost profits, lost savings or lost revenues, whether or not Embroidery Professionals, LLP has been advised of the possibility of such damages.

Embroidery Professionals, LLP shall not be liable for any damage that the client/user may suffer arising out use, or inability to use, the products and services provided hereunder unless such damage caused is an intentional act of Embroidery Professionals, LLP.

The company shall not be liable for unauthorized access by third parties to the user's transmission facilities, premises or equipment or for unauthorized access to or alteration, theft, loss or destruction of user's network, systems, applications, data files, programs, procedures, or information through accident, fraudulent means or devices, or any other method.

These limitations of liability shall apply regardless of the form of action, whether in contract, warranty, strict liability or tort, and shall survive failure of an exclusive remedy. The provisions of this paragraph will survive any sale completed with the client and any change or elimination of these Terms of Service and or the Embroidery Professionals, LLP website.

Copyright

All site design, text, graphics, interfaces, and the selection and arrangements thereof are (c) 2003, Embroidery Professionals, LLP. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Embroidery Professionals, LLP or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Embroidery Professionals, LLP is strictly prohibited.

All of the stock embroidery designs (shown at this site) have been copyrighted. (c) 1990-2003 Dakota Collectibles. ALL RIGHTS RESERVED. The designs are reproduced with the prior, written consent of Dakota Collectibles. Making a copy, by any means, of this artwork is a violation of copyright law.